Privacy Policy
Effective Date: 3/25/2026

LVL Builders, a DBA of Petrolini Home Improvement Inc. ("Company," "we," "our," or "us"), respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy describes how we collect, use, and protect your information when you visit our website, https://www.lvlbuilders.com (the "Website").

1. Information We Collect

We may collect the following types of information:

Personal Information
When you submit a form, request a quote, or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Property address

  • Project details

Automatically Collected Information
When you visit our Website, we may collect:

  • IP address

  • Browser type

  • Pages visited

  • Time spent on the site

  • Referring website

This data is collected through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide estimates

  • Communicate about your project

  • Send appointment reminders and project updates

  • Send text messages (SMS) if you have provided consent

  • Improve our website and services

  • Run and optimize advertising campaigns (including Google Ads)

  • Follow up on leads and customer requests

We do not sell your personal information.

3. SMS Communications and Consent

If you provide your phone number through our Website or other communication channels, you may receive text messages from us related to:

  • Project inquiries

  • Scheduling and appointment reminders

  • Project updates

  • Follow-ups regarding your request

By providing your phone number, you consent to receive SMS communications from LVL Builders.

  • Message and data rates may apply

  • Message frequency may vary

  • You can opt out at any time by replying STOP

  • For assistance, reply HELP or contact us directly

We will not share your phone number with third parties for their marketing purposes.

4. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to:

  • Analyze website traffic

  • Improve user experience

  • Track the effectiveness of advertising

We may use third-party services such as:

  • Google Analytics

  • Google Ads (including conversion tracking and remarketing)

You can disable cookies through your browser settings.

5. Sharing of Information

We may share your information with:

  • Service providers that help operate our business (e.g., CRM systems, email platforms, SMS platforms)

  • Advertising platforms (e.g., Google) for marketing purposes

We do not sell or rent your personal data to third parties.

6. Data Security

We take reasonable measures to protect your information. However, no method of transmission over the internet is 100% secure.

7. Your Rights and Choices

You may:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Opt out of marketing communications at any time

To make a request, contact us using the information below.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not directed to individuals under 18, and we do not knowingly collect information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Information

If you have any questions about this Privacy Policy, you may contact us at:

LVL Builders
Petrolini Home Improvement Inc.
8 Chester Ave., Somerville, MA 02143
tyler@lvlbuilders.com
(617) 410-6623